Privacy policy

This Privacy Policy describes how Proofdock (“we”, “our” or “us”) collects and process certain information about you when you visit any of our websites (which end in “proofdock.io”), install Azure DevOps extension or use our cloud-based service (collectively referred to as “Services”).

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using the Services, you agree to this Privacy Policy.

What data do we collect?

When you installed or signed in one of our products such as the Chaos Platform for Azure or the Reliability Platform we will collect the following data:

  • Your contact data such as email address and name
  • Your IP address
  • Your OAuth identity provider data, when you signed in via your Google or GitHub profile

When you subscribed to one of our subscription plans we additionally will collect the following data:

  • Your billing data such as billing address, tax identifier or IP address
  • Your payment method such as your credit card information

When you used our Services we will collect the following data:

  • Attack and scenario related data

When you visit any of our website we do not collect any personal data.

How do we collect your data?

You directly provide Proofdock with most of the data we collect. We collect data and process data when you:

  • Install and use Chaos Platform for Azure
  • Sign in and use Reliability Platform
  • Use our Services by running attacks or scenarios
  • Fill out the billing and payment form
  • Visit our website via your browser’s cookies.

How will we use your data?

Proofdock collects your data so that we can:

  • Process your order and manage your account
  • Issue and send you invoices
  • Advertise and market to you, which includes sending promotional communications, targeting advertising, presenting you with relevant offers and collecting feedback from you
  • Charge you on the payment method for the issued invoices
  • Reference your stored IP address in case of enacted laws require to do so
  • Provide you chaos engineering and reliability services

If you agree, Proofdock will share your data with our partner companies so that they may offer you their products and services. We share information with our partner Stripe (www.stripe.com). Stripe makes payments over the internet possible and therefore enables us to provide our Services to you. Companies like Microsoft, Amazon or Spotify trust in Stripe and so do we. The shared information are your name, email address, invoice address and payment methods for example information about your credit card.

How do we store your data?

Proofdock securely stores your attack and scenario data at the Amazon Web Services data centres. Proofdock will keep your experiment data as long you use our Services. Once you uninstalled our Services, we will delete your data by deleting the experiment data from the data centres. Proofdock securely stores your invoicing and payment data at our partner Stripe. Proofdock will keep your experiment related data as long you use our Services. Once you uninstalled our Services, we will give the order for the deletion of the invoice and payment data to Stripe.

Security

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

What are your data protection rights?

Proofdock would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request Proofdock for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that Proofdock correct any information you believe is inaccurate. You also have the right to request Proofdock to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that Proofdock erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that Proofdock restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that Proofdock transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@proofdock.io

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technologies. For further information, visit allaboutcookies.org.

How do we use cookies?

Proofdock uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping your previously selected preferences

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Proofdock uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How you manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Proofdock website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Proofdock keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 02 April 2020.

How to contact us

If you have any questions about Proofdock’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: hello@proofdock.io

How to Contact the appropriate authority

Should you wish to report a complaint or if you feel that Proofdock has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office. Email: hello@proofdock.io